Medford police warn people of a recent major effort by cyber-thieves to steal bank account and credit card account information.
The department has taken multiple reports of suspicious text messages and alerts claiming to be from "Wells Fargo Bank." The bogus text messages are designed to prompt people to take action right away. Some warn that a suspicious purchase has shown up on your account, while others falsely say your account has been shut down or is about to be shut down.
One common text message read: "Wells Fargo Alert- your card starting with 4868 has been deactivated. Please contact us at (local phone number)"
If you call the number given, another message prompts you to enter your 16 digit credit card number.
Police encourage citizens to never respond to an e-mail, phone call, automated or live person, or text message that asks for personal financial information. Banks normally have all of this information and will never ask for it this manner.
As with most telephone or texting scams, there is always a sense of urgency; they want you to act right away. Police recommend going to the branch in person or calling the bank using a number you trust.
— Information provided by the Medford Police Department