Medford P.O. boxes just don't fit the bills

I just sent off my Medford utility bill and noticed that the return envelope is addressed to the city of Medford with a post-office box in Portland. Aren't there perfectly good post-office boxes available in our actual city?

— Frank C., via email

Frank, to be frank, the answer is no, there aren't.

When the city looked for a location to collect the utility bills mailed to the city, it turned out that the U.S. Post Office in Medford didn't have a post office box large enough to collect these bills, says Cory Crebbin, the city's public works director.

"We'd just as soon have a mailing address here," Crebbin says. "We're proud of our city. But that wasn't an option."

The post office in Portland has a box large enough for what's mailed in from the roughly 33,000 accounts for these bills, so the city set one up in June, Crebbin says.

The mail collected there is picked up by the contractor who processes the bills for the city, just as if the bills were mailed to Medford, Crebbin says.

Send questions to "Since You Asked," Mail Tribune Newsroom, P.O. Box 1108, Medford, OR 97501; by fax to 541-776-4376; or by email to We're sorry, but the volume of questions received prevents us from answering all of them.

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