Customers at a Purple Parrot in the Medford Center grabbed a man and held him until police arrived after a cashier yelled that she was being robbed late Thursday.

Customers at a Purple Parrot in the Medford Center grabbed a man and held him until police arrived after a cashier yelled that she was being robbed late Thursday.

Medford police arrested Robert Dale Glueck, 25, on a charge of first-degree robbery. He remains lodged at the Jackson County Jail this morning on $1 million bail.

A woman at the lottery outlet in the Medford Center called police at about 10:15 p.m. Thursday to report a robbery in progress, Medford police Lt. Bob Hansen said.

A man with a bandana covering the lower part of his face went into the business and approached the cashier. He threatened her with a knife and demanded money, police said.

The cashier yelled to the customers for help as the robber forced open the cash register and snatched some money.

Two men who were at the business grabbed him and another woman called police, Hansen said.

No one was injured during the scuffle, but Hansen warned that apprehending a suspect with a knife can be dangerous.

"We want people to stay safe and be good witnesses," he said.

While Hansen said police don't encourage people to take on a suspect on their own, it worked out well Thursday.

"They made this decision and it was nice because the suspect didn't get away," he said.

— Anita Burke