This year's Readers' Choice pick for Favorite Insurance Agent is relatively new to the business, delving into insurance four years ago after having served in the military and private sector.

This year's Readers' Choice pick for Favorite Insurance Agent is relatively new to the business, delving into insurance four years ago after having served in the military and private sector.

Allstate agent Mike Neilitz served in the Army for 10 years, then went to work as an engineer for GE and a handful of other companies. After marrying a Rogue Valley native with a dad in the insurance business, Neilitz decided he wanted to try a new profession.

His litmus test for how to treat clients?

"When it comes to insurance, I ask myself how would I treat my own brother. You just treat them like family."

Other favorites: Russ Wimmer, State Farm, and Mike Galante, Allstate, Russell P. Brown, State Farm, and Scott Weaver, Insurance Marketplace Inc. (tie)