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'Butcher Shop Inc.' business names clash

Customers might think that a business called The Butcher Shop Inc. could only be one thing.

However, Jackson County currently has two businesses ' each offering different services ' wrangling over that simple, straightforward name.

Cameron Callahan has owned a custom meat-cutting shop by that name at 1532 S. Shasta Ave. in Eagle Point for about seven years. When he heard about someone using the same name to sell frozen meat door-to-door in rural areas around the county, he didn't much like it.

When he got calls starting in November from the other company's customers complaining about high-pressure sales tactics and freezer-burned and spoiled meat, his concerns grew. When he got a letter this month from Oregon State Police about an abandoned truck he didn't own but was registered to The Butcher Shop at his address, he decided to act.

Callahan had his attorney contact the newcomer, a Wheat Ridge, Colo.-based company that got a Medford business license in July 2005, and demand it stop using his business name. Then he placed a classified ad in the , disavowing the meat seller and asking people to call Eagle Point police if anyone selling meat under his name showed up at their door.

— Eagle Point police Cpl. Darin May said he's working with both businesses to determine whether a crime has been committed.

Officials from the Wheat Ridge company claim the duplicate name was just a coincidence, perhaps compounded by clerical errors.

The Colorado company's president, John Gluckin, said his version of the butcher shop started in Colorado in 1991 and now offers home delivery of beef, pork, chicken and seafood in seven states scattered across the country. It operated in the Portland area for about a year in 2002 and Gluckin said he thought he still held a valid Oregon business registration from that venture.

I didn't realize it had lapsed, he said.

He said the company plans to incorporate under a new name in Oregon as soon as possible and is working to clear up any other problems with its Jackson County operations.

An assistant district manager with the company, Guy McClintock, arrived in Medford recently to clean up the local problems, which he blamed on a young manager he has since replaced.

McClintock said he found improperly registered vehicles in the company's seven-truck Medford fleet and he's still determining if the company has the appropriate business licenses.

We don't want to create ill will in the community or among other businesses, McClintock said.

He said the company works to build its customer base through word of mouth about its quality products with 12-month guarantees and low prices. Contrary to complaints lodged with police, McClintock said the company doesn't target rural homes where women are home alone and doesn't pressure people with limited-time offers. He has asked the sales team not to visit homes after dark in response to customer complaints, and he is giving out his cell number so customers can lodge complaints directly with him (214-264-9327).

McClintock speculates that when employees went to register trucks under The Butcher Shop name, Oregon Department of Motor Vehicles clerks accidentally appended the new registrations to the Eagle Point company's records. That's why Callahan got a letter Jan. 6 from OSP saying a truck registered to his business had been abandoned on Interstate 5 and towed.

Callahan said he couldn't believe someone used both his business name and address, so after getting the letter, he contacted police, an attorney and the public through the classified ad.

You work so hard to keep a business going and to build a reputation, then you have something like this, he said.

Reach reporter Anita Burke at 776-4485, or e-mail ?Butcher Shop Inc.? business names clash"aburke@mailtribune.com.