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Life celebration planned for dispatcher

ASHLAND — A Celebration of Life service will be held for 911 dispatcher Karen Greenstein at 11 a.m. Saturday, April 5, at Ashland High School, 201 S. Mountain Ave., Ashland.

The service is open to friends, family and emergency services workers from all agencies. Uniformed personnel are encouraged to wear their Class A uniforms.

Greenstein, 58, of Ashland, was killed in a head-on collision on Interstate 5 shortly after 3 a.m. Thursday. Greenstein had been driving home after a shift at the dispatch center in Medford when her Honda Civic was hit by a Dodge Caravan driven by Richard Webster Scott, 42, of Grants Pass. Scott was headed northbound in the righthand southbound lane when he slammed into Greenstein, who was pronounced dead at the scene.

Scott was transported to Oregon Health & Science University in Portland with serious injuries, where he was being treated in the intensive care unit over the weekend. His condition was not available Monday afternoon. Oregon State Police said they believe alcohol was a contributing factor and have launched a criminal investigation.

Greenstein had been a 911 dispatcher for more than 20 years.

"During her career, Karen touched countless lives. She is remembered as personable, compassionate and professional," a release from Medford Fire-Rescue reads. "Her confident and steady voice, and ability to remain cool under pressure carried many of our citizens and first responders through stressful situations."

Margie Moulin, 911 director for Emergency Communications of Southern Oregon, where Greenstein worked, said Greenstein brought calm to the most difficult of situations.

"Her service to this community has helped countless people through their darkest hour," a statement from Moulin reads.

Greenstein also volunteered at Friends of the Animal Shelter and the Ashland Independent Film Festival, and was described as an avid reader and fitness buff.

She is survived by her husband, Bill, a daughter, Amanda, and sister Linda.

Reach reporter Ryan Pfeil at 541-776-4468 or rpfeil@mailtribune.com.

Life celebration planned for dispatcher