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Answers to frequently asked questions about the new Mail Tribune site

Today we are unveiling an enhanced website design with new features and much faster load times.

The website was developed in partnership with world-renowned design firm Garcia Media. The goal of the redesign is to improve the experience for our readers and advertisers. We think it does just that and hope you agree.

You will see many new features, including:

  • Faster loading of content and advertising on all pages
  • An infinite scroll feature that allows you to breeze easily through articles
  • More images and larger presentation of videos and photo galleries
  • A mobile experience similar to desktop for easy navigation no matter the device

Below see answers to some frequently asked questions. Thank you and enjoy the new site.

Where are the Obituaries and the E-edition?

You can find a link to these two features right at the top of the site, in the dark blue bar along with other links, including access to all your favorite content in the Sections menu. You can access our e-edition here

I don’t see the link on the homepage to sections I usually visit, how do I find them now?

Go to the Sections icon at the upper left hand side of the homepage to click and a full menu of sections will open.

What is different on the article pages?

Readers no longer have to click through each page of articles. Simply scroll down the page and the articles will continue to load. Then, below the article you will find even more headlines related to the article you have just completed. If you do not want to continue scrolling and want to go Home, simply navigate back using the menu at the top left.

How do I comment on a story?

At the end of a story, you will see a blue link that says “Jump to comments.” This link will take you directly to the commenting box. You can also scroll to find the comments section. You will need to register through Facebook, Twitter, LinkedIn or a Gmail account to comment. 

How can I access all the articles on the site?

If you are a print subscriber, you have access to all of our content through your all-access account. Others can read up to seven articles per month for free, but beyond that you will need a print or digital only subscription to access more content on our desktop site, mobile browser and to our native app in the Apple Store or at Google play. We offer a digital-only introductory rates which can be found here.

Whom do I contact if I can’t find an article or I get an article error?

You can email our digital editor at rpfeil@mailtribune.com

What if I have questions about a print or digital subscription or other services?

You can find all the customer service information you need right here.

Where can I find the mobile applications for Apple or Android?

iPhone and iPad users can go here

Android users can go here

Where can I get even more local content? 

It’s easy. Get even more local news with our e-mail updates and text alerts.

Sign up for e-mail updates.

Sign up for text alerts on important breaking news in the area.