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Asante to close two Jackson County urgent care clinics

Asante will close urgent care clinics in east Medford and White City, but doctors will continue to see patients at the two buildings, according to a press release from Asante.

Citing a dropoff in urgent care visits compared to prior to the COVID-19 pandemic, Asante Physician Partners will discontinue its urgent care clinics on Black Oak Drive in Medford and Avenue G in White City effective Sunday, Oct. 17, according to Asante spokeswoman Lauren Van Sickle.

The health care system’s third urgent care clinic, on the campus of Three Rivers Medical Center at 537 Union Ave., Grants Pass, will stay open. Van Sickle said family doctors will still see patients at the Black Oak Medical Plaza in Medford and the Asante Family Medicine building in White City, and their labs will remain at the east Medford location.

“That has not changed at all,” Van Sickle said.

The two Jackson County clinics have “about 15 to 20 employees,” according to Van Sickle.

“No employees are losing their jobs due to the closures,” the release said.

The Grants Pass urgent care clinic opened in 2014, the Medford clinic opened in 2016 and the White City clinic opened in 2018, according to Asante.

“Since the beginning of the pandemic in early 2020, the number of people coming into our urgent care clinics has dropped significantly,” the release said. “Many of our patients shifted to using online video visits for their nonemergency, acute care needs.”

Van Sickle said that urgent care visits have dropped about 80% since the COVID-19 pandemic started. “It’s a significant decrease,” she said.